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Resume
(printable
version)
Tom Adair
Position
Objective:
To join an energetic firm as a
project-management, “problem-solver”
-- bringing to it, proven
professional competency, success in
management, motivation and support.
To begin such association as a net
asset, with the ready capability to
increase profits and reduce costs
with minimal disruption.
Professional Summary:
Experienced, self-motivated and results-driven
professional with extensive
experience in "solving problems",
i.e., analyzing, creating and managing
projects, leading people and meeting
goals, which make problem(s) go away. Managed project teams,
implemented and supervised
technology programs, wrote technical
documents, administered
high-dollar budgets,
always staying
focused on achieving results,
measured against
specific timelines, and agreed-upon
results. An experienced
project manager / web-developer / coordinator / technical-writer who
combines creative thinking with
excellent interpersonal skills --
efficient, well organized and
accurate.
Employment History:
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NewVista Web Developers
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Las Vegas, Nevada |
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Manger/ CEO |
2006 to Present |
Established a
multi-disciplined web-development
consulting firm:
www.newvista.biz,
featuring professional-level
web-development and SEO (search
engine optimization) services to
corporate clients in and around Las
Vegas. In my role as manager, I use
my project management skills to
implement a team-concept to bring a
quantitative approach to what
is essentially a “qualitative”
industry. I established a
management-matrix that allows me to
guide the marketing function,
oversee the programming/development
function, and follow the financial
structure.
Under my leadership, NewVista became
quickly recognized as a
web-development firm of high
standards, marketing vision, and
proven reliability.
The client-list
grew from a zero base to double
digits very rapidly because of our
marketing approach: customer-service
first; followed by development
standards, extensive verbal/written
communication, frequent
client-review, and ‘on-time’ project
commitment.
The collaborative team I manage
consists of seven production staff,
multiple contributing vendors, and
four out-of-state affiliates. In a
very short period of time, NewVista
became recognized as a
web-development firm of repute; one
that is well-referenced, highly
regarded, and professional in its
web-production capability, and
innovative marketing insight. - In
summary, utilizing minimum
injections of capital, minimum
initial web-expertise, and minimum
personnel, NewVista grew from a
glimmer of an idea to an
established, regarded,
web-development firm. It was
accomplished in my usual manner:
under-budget, fully-functional, and
on-time.
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Las Vegas Valley Water
District
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Las Vegas, Nevada |
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ProjectManger/ProjectAdministration |
2001 to 2005 |
In my most recent assignment, I
implemented and managed a PlanView
Project Management System segment
to facilitate, co-manage, and lead a
multi-million dollar, programmatic,
water-distribution unit. I was
designated the “SME”, (Subject
Matter Expert), with
responsibilities to include:
co-managing the segment from a
technical point of view along with
solving internal and external
information technology and business
issues. I was a contributing member
of the year-long Pilot Team that
brought the division-wide
application from infancy to full
implementation.
I activated my
segment’s plan, grouped the
resources, established communication
lines, wrote appropriate
documentation, and kept the implementation on
schedule to specific, accountable target-dates. I
had direct PlanView responsibility
for 12 personnel and 6 indirect
reports. In addition, I advise
other managers, supervisors, leads,
and their personnel in their
business-unit implementation of
PlanView. Units involved were –
Business Systems, Scientific
Systems, Engineering Operations
Support, SNWS-(water origination),
Remote Services, and the
Intranet/Web-Team.
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MemberWorks Corporation |
Omaha, Nebraska |
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Siebel CRM Project Manager
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2000 to 2001 |
Recruited to facilitate, co-manage,
and help lead a multi-million
dollar, corporate-wide Siebel CRM
(Customer Resource Management)
project for a major, national,
credit-card-provider. The project
researched, reviewed, beta-tested,
and implemented a pilot program
which allowed online, real-time
management of a customer base
exceeding 10 million subscribers.
The project used a Siebel
Corporation interface to manage
multiple platforms, (AS/400, RS6000,
client/server), integrated into a
sophisticated telephony, (Lucent-Genesys),
environment with multiple, national
and international, call-center
locations. My responsibilities
included co-managing the project
from a technical point of view,
writing associated technical
documents, and solving internal and
external information technology and
business issues. I was recruited to
augment and facilitate the project
because it had stalled.
From a
stalled basis, I developed a
re-activation plan to include new
group-resources, new
corporate-alliances and lines of
communication, which moved the
project back on schedule –
enterprise wide. Under my guidance,
the project team researched,
documented and converted over 300
different hardware and software
components; all client/server
platforms, third-party Siebel tools,
and operating system components;
1000+ business-system items; and 90
network-related applications and
hardware components used to
facilitate a Siebel Call Center
conversion. I had dotted-line
responsibility for 22 personnel in
four distinct geographical regions,
and conferred with Directors,
Managers, Supervisors, Leads, and
personnel from Systems Engineering,
Operations, Client Support, Security
Administration, and Corporate
administration.
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Lozier Corporation
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Omaha, Nebraska |
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Y2K Project Manager
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1997 to 2000 |
Recruited to develop, manage, and
lead a multi-million-dollar,
corporate-wide Year 2000 project
under a “drop-dead-date” guideline.
Responsibilities included managing
the project from a business and
technical point of view along with
solving internal and external
information technology issues.
I
developed the plan from a zero basis
-- researched, tested, and
documented all hardware, software,
and business/mechanical processes –
enterprise wide, with more than
40,000 person-hours expended in the
effort. I had dotted-line
responsibility for 14 personnel with
eight direct reports. These
included: Managers, Supervisors,
Leads, and personnel from Systems
Engineering, Plant Operations,
Client-Support, Security
Administration, and Corporate
Administration. Additional
responsibilities were to write,
design and manage a Corporate
Contingency Program (Disaster
Recovery) for all Information
Systems functions. In the event of a
disaster, Y2K generated or not, this
program protected the life and
safety of the employees; minimized
the likelihood of being without
critical information systems or
phone capability for an extended
period or time; and minimized the
impact on business operations,
including minimizing exposure to
possible loss of revenue, and/or
business.
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First Data Corporation
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Omaha, Nebraska |
|
Information Systems
Project Manager |
1995 to 1997 |
Responsible for information systems
of a business unit whose functions
needed to be interconnected corporate wide.
The unit had
IBM-XTs from the ‘80s, and NO modern
servers upon my arrival. My
assignment was: “get us connected”,
and do it – “on the fly”, in a 24X7
environment.
This required liaison with: Systems Engineering,
Networking, Operations, Client
Support, Help Desk, and
tele-communications functions.
Within my responsibilities were
multiple project management
assignments, ad-hoc project
requests, (with associated
documentation), and prioritized support
and maintenance of all hardware and
software. I was a member of the
Information Systems Leadership Team
responsible for developing LAN
protocols for other business units
of the corporation. This team was
responsible for determining the
information processing needs of the
individual business units and
developing and implementing
strategic plans that best
accomplished the goals. I helped
prepare and manage a $3+ million
annual budget, incorporating all
contracts and negotiations for my
business-unit, dealing with vendors
and suppliers. These included long
distance carriers, phone,
frame-relay, hardware and software
maintenance, and contract personnel.
Additionally, I had responsibilities
in the business unit’s information
systems security procedures,
developing auditing policies and
procedures, to ensure security was
granted only to those authorized.
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The Paladin Group
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Omaha, Nebraska |
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Manager of Product
Development and Client
Support
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1987 to 1995 |
Recruited for a newly formed
computer consulting firm
specializing in marketing
management. My duties initially were
to create and document corporate support strategies,
technical service plans and PC
instruction procedures.
I
developed, then documented automated price-quote and
inventory management methods, systems and operational procedures
from a zero base. The
company grew into a regionally
recognized computer firm
well-respected for its competency
and reliability, with a client list
peaking at more than 250 and
revenues exceeding $1 million.
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InterScope Incorporated
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Omaha, Nebraska |
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Director of Marketing and
Product Development |
1981 to 1986 |
InterScope was a recruiting firm
specializing in the placement of
marketing and management personnel
in high-technology industries.
Clients ranged from $10 million to
$4 billion in assets. My primary
attribute was a reputation of
performance. I secured and trained
my own staff, supervised all
administrative and technical
employees, wrote all corporate
documents, and successfully manage the
business development structure.
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Waterford – InterBank, Inc. |
Atlanta,
Georgia |
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Business Development
Manager
|
1976 to 1980 |
A small recruiting-consulting firm
specializing in the placement of
financial personnel in the banking
industry. I recruited, hired,
trained and managed a staff of
fifteen sales people; supervised all
administrative employees; wrote,
implemented, and
managed the marketing program.
Education
University of Alabama, Tuscaloosa,
Alabama – Marketing
Georgia State University, Atlanta,
Georgia – English
Additional
Certification, Classroom-Training
-
Project Management Institute
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- Web / Internet technology |
- LAN / WAN technology |
- Office Automation |
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HTML I, II, III, IV
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Novell 3.12, 4.0 |
Advanced MS-Word |
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Cascading Style
Sheets |
Windows NT
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Advanced MS-Excel |
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JavaScript I, II,
III |
(Server /
Workstation) |
MS-Project 1, 2, 3 |
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Java I, II, III
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IBM/OS-2 |
MS-Access 1, 2 |
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Cold Fusion I, II
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(Server / Workstation) |
MS-PowerPoint |
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DreamWeaver I, II |
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MS-Publisher 2000 |
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MS-FrontPage I, II
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PlanView Project-
Management |
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PhotoShop I, II |
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(Over 190 Classroom hours) |
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(Essentially, all Microsoft Office Suite products, and other mainstream
applications – Adobe FrameMaker/Acrobat Suite,
PlanView Project Management
System)
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