NewVista Web Developers

Contract Technical Writer and Content Management

Content / copy writing for a well-established, multi-disciplined, web-development consulting firm called NewVista Web-Developers (www.newvista.biz.) NewVista features professional-level web development and SEO services to corporate clients in and around the southwest. I use both my technical-writing as well at my creative-content skills to develop well written, easy-to-read web-content that is targeted to a specific audience. I established a content-matrix which allowed me to follow the marketing function, integrate with the programming / development function, and parallel the financial stipulations of a given web development project. NewVista is recognized as a web-development firm of high standards, marketing savvy, and proven reliability. The client-list grew from a zero base to triple digits very rapidly due to their basic marketing approach:  customer-service first; followed by development standards, extensive verbal/written communication, frequent client-review, and 'on-time' project commitment.

After design principles, ‘content is king.’  I lead the production team, which consists of seven production staff, multiple contributing vendors, and four out-of-state affiliates.  In a very short period of time, NewVista grew to be recognized as a web-development firm of repute; one that is well-referenced, highly regarded, and professional in its web-production capability, and innovative marketing insight. In summary, I am the lead technical / content writer who helped NewVista grow from a glimmer of an idea to an established, regarded, “best-in-class” web-development firm.

Prior to NewVista, I was the lead, ‘in-house’ technical writer for one of the largest public utilities in the southwest, The Las Vegas Valley Water District.  I functioned as a tech-writer "problem-solver", where I documented implementations and changes in their Project Management System. Frequently, I was designated a “SME”, (Subject Matter Expert), with responsibilities to write a segment from a technical point of view along with documenting internal and external information technology and business issues.

I was a contributing member of the year-long Pilot Team that brought enterprise-wide applications from infancy to full implementation. I wrote various operational segment documents, grouped internal ‘white-papers’, established archiving schema, and retained implementation records to verify specific target-dates. I had ‘dotted-line’ responsibility to 12 corporate personnel and 6 indirect support staff. In addition, I also advised other managers, supervisors, leads in their business-unit implementation. Units involved were – Business Systems, Scientific Systems, Engineering Operations Support, SNWS-(water origination), Remote Services, and the Intranet/Web-Team.

I genuinely enjoyed the technical writing function, and the ancillary administrative duties that were involved. When I accepted the assignment, almost nothing was known about the impending software implementation. With limited corporate standards to guide me, I had to:

-Think and write outside of the box.
-Originate and compose ideas that had never been considered.
-Develop and document strategies to validate work-flow.
-Write schema for processes that had not been documented.
-Document an Operational Plan with little corporate guidance.

As a Projects-Team member, I was involved in documenting strategies to develop a division-wide project management capability, (multiple thousand person-hours.) In my own operational area, I created and documented due-diligence concepts and strategies. Additionally, I persuaded non-involved employees (including managers) to cooperate with the documentation effort.

To augment my tech-writing skills and prepare for current or advanced-technology assignments, I have taken more than 200 formal, classroom hours in Internet technology. I am now interested in joining an energetic organization and tackling new challenges. My talents combine some valuable attributes -- I have an extensive background in documentation, content-coordination, archive-management, and the ability to - "get things done." I have positive, but non-intrusive leadership ability; am at once intelligent with broadly based business experience, and a proven team-member. Equally important, I’m sensitive to the human needs and corporate diplomacy, which must be met in any successful environment.

I hope you will agree that I have the kind of background you would like to explore and we can discuss our mutual goals.

8209 Soaring Owl Avenue
Las Vegas, Nevada 89129
(H) 702-254-8439 (C) 702-884-6341